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USC Verdugo Hills Hospital (USC-VHH) is dedicated to ensuring that compassionate, quality care is extended to all, regardless of their ability to pay. USC-VHH鈥檚 Financial Assistance Program helps to make medically necessary services available to members of its community.
USC Care physicians strive to provide quality health care to the community they serve. If you have been approved for USC-VHH鈥檚 hospital financial assistance program, the physicians have committed to follow the same approval for payment obligation forgiveness and will apply a complete balance forgiveness or the partial forgiveness based on your approved applications status. As with the hospital policy, eligible services only include emergency or medically necessary procedures.
USC-VHH has some community physicians that are excluded from our organization鈥檚 financial assistance program.Here are the exclusions:
USC CARE
For information about our standard charges, please visit our hospital pricing information page.
If you believe you were wrongly denied financial assistance, you may file a complaint with the State of California鈥檚 Hospital Bill Complaint Program. Go to for more information and to file a complaint.
If you speak Spanish, Chinese, Vietnamese, Tagalog, Korean, Armenian, Persian-Farsi, Russian, Japanese, Arabic, Punjabi, Cambodian, Hmong, Hindi, or Thai 鈥� please call (800) 872-2273 for free language assistance services.
吃瓜官网 offers help for patients with financial hardship. Eligibility is determined based on review of a completed Financial Assistance Application and supporting documents, including proof of income, in the form of recent paystubs or tax returns. If your family income is at or below 400% of the Federal Poverty Level, you may qualify for full or partial assistance on medically necessary care. Patients at 200% FPL or less may receive free care; those between 201%鈥�400% FPL may receive discounted rates. Assistance is available regardless of insurance status, and you will never be charged more than amounts generally billed (AGB). In some instances, patients may be presumptively determined eligible for financial assistance. To apply, complete our Financial Assistance Application and provide required documents. To view U.S. federal poverty guidelines used to determine financial eligibility, visit聽.
Financial Assistance applications, Financial Assistance policies, Billing and Collections policies and Plain Language Summaries are available to all patients in multiple languages and different options are available to people with disabilities:
By Phone:Call 吃瓜官网Monday 鈥� Friday, 8 a.m. 鈥� 5 p.m. PSTat (855) 532-5729
By Email:pfscustomerservice@med.usc.edu
In Person:Please visit the Admitting, Registration or FrontOffice Personnel/Departments at any of ourlocations to ask for a copy of any and all of ourFinancial Assistance documents.
Financial Assistance Policyssistance Program ApplicationAccounts Generally Billed Calculation nd Collections PolicyPlain Language Summary
For more information or assistance with completing the financial assistance application, please call (855) 532-5729.
Pol铆tica de Descuentos y Asistencia FinancieraSolicitud de Asistencia FinancieraC谩lculo de Montos Generalmente FacturadosPol铆tica de Facturaci贸n y CobrosResumen en Lenguaje Sencillo
Para m谩s informaci贸n o asistencia para completar la solicitud de asistencia financiera, por favor llame al (855) 532-5729.
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For information on financial assistance programs at 吃瓜官网, please click here.
