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OCR Notice of Non-Discrimination

Keck Medicine of USC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, age, sex, religion, marital status, national origin, sexual orientation, gender identity, personal appearance, disability, or genetic information.

Keck Medicine of USC does not exclude people or treat them differently because of race, color, age, sex, religion, marital status, national origin, sexual orientation, gender identity, personal appearance, disability, or genetic information.

Keck Medicine of USC

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language Interpreters
    • Written information in other formats (large print, audio, accessible electronic formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact the Office of Patient and Family Experience.

If you believe that Keck Medicine of USC has failed to provide these services or discriminated in another way on the basis of race, color, age, sex, religion, marital status, national origin, sexual orientation, gender identity, personal appearance, disability, or genetic information, you can file a grievance with:

Office of Patient and Family Experience
Keck Hospital of USC
First Floor
1133 San Pablo St.
Los Angeles, CA 90033
(323) 442-9516

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Office of Patient and Family Experience is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at , or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201
Toll Free: (800) 868-1019, (800) 537-7697 (TDD)

Complaint forms are available at .

Interpreter Services

ATTENTION: If you speak Spanish, Chinese, Vietnamese, Tagalog, Korean, Armenian, Persian-Farsi, Russian, Japanese, Arabic, Punjabi, Cambodian, Hmong, Hindi, or Thai—call the number below for free language assistance services.

ATENCI?N: Si habla espa?ol, tiene a su disposición servicios gratuitos de asistencia lingüística.
Llame al (800) 872-2273.

注意：如果您使用繁体中文，您可以免费获得语言援助服务。请致电 (800) 872-2273。

CH? ?: N?u b?n nói Ti?ng Vi?t, có các d?ch v? h? tr? ng?n ng? mi?n phí dành cho b?n. (800) 872-2273.

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. (800) 872-2273.

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ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (800) 872-2273.

注意事项：日本语を话される场合、无料の言语支援をご利用いただけます。(800) 872-2273 まで、お电话にてご连络ください。

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(800) 872-2273

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LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau (800) 872-2273.

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1-800-USC-CARE (800-872-2273)

Notice of Non-Discrimination from the USC Office of Civil Rights Compliance
To learn more about USC’s non-discrimination policy, please?.